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IT Services

In this section you will find a summary of the IT services here in CIT. We encourage students to regularly visit our IT Services support website http://its.cit.ie to keep up to date with our latest developments.
To use the IT services in CIT, it is essential that you are properly registered as a student. You need to do this with Admissions; all of your IT accounts and services are automatically created once you are registered.

  •  All new students will receive their account details on registration, along with their student card. Each new student will also receive a letter from the Web4 Office with their Web4 Password.

Many of your IT services will be accessed initially using this password, and it is advisable to change it using instructions that will be provided to you. It is critical that you register fully and keep your login details private. Without a CIT student card you will not be able to use the college’s IT services or avail of our IT support.

Our mission statement:


To deliver great IT services to all CIT students and staff.

 

IT Services website:
http://its.cit.ie
http://facebook.com/ITS.CIT.IE
http://twitter.com/cit_its

CIT IT Services& CIT Card Office

 

IT Service Desk

Location IT/ Library
Phone 021 4335050
Email servicedesk@cit.ie
Opening Hours 9:00AM – 9:45PM.
Services Provided
  • Email account
  • Network account
  • MyCit.ie
  • CIT print station maintenance
  • Student wireless
  • Blackboard
  • Web for students


cit card office

Location Room S101, Nexus Building.
Phone 021 4335290
Email citcardoffice@cit.ie
Opening Hours 9:00AM – 12:30PM
2:00PM – 4:30PM
Services Provided
  • Issuing new ID cards
  • Replacement ID cards
  • Granting door access


These support desks are very busy so we request that all students be courteous, patient and give as much detail as possible to help us support you.

My CIT Email

Each student gets an email account with a capacity of 10GB. Students should use this as their primary email account to work with the college, as very important information will be sent via this service. Access to your student email account can found at http://mail.mycit.ie or via the INBOX link on the mycit student portal. Each student also gets a google Docs account with a capacity of 10GB. This allows students to store documents online in a secure, virus-free environment. Though these files are not backed up, we highly recommend it as an excellent alternative to USB keys.

MyCit.ie Portal

http://www.mycit.ie is your one-stop portal for accessing all CIT student services, such as: Blackboard; student email; IT support; CITSU website; CIT website; card top up; CIT Calendar exam timetables, results & course timetables; it service desk.
 

CIT Network Account Login and Network Share


Each student receives a network account in CIT. Your initial account password will be your Web4 PIN, but you will be asked to change this on first login. Your account will be in the format:

Login Name: Student Number (R00012345)

Password: Web4 PIN

If you have problems with your account login, please contact the IT Service Desk in the Library building. Network accounts can be reset on presentation of your student card. Each student will also receive a home drive on the CIT Network. This home drive(or H-Drive) will give each student 100MB of backed-up storage space on college systems. Once logged in, students can access this storage by clicking on their H Drive. Students should avoid the use of USB keys for storing critical information as the unreliability of these keys can lead to data loss.


CIT Print Station and Card Top-Up

The CIT SmartCard is your primary form of campus identification and all students and staff members are required and expected to have this card at all times. You can obtain your card from the CIT Card Office. The CIT SmartCard acts as an electronic purse, which you can top up via Laser or credit card, or at any of the tills throughout campus. You card will provide you access to the following:

  • Campus copiers
  • Campus print services
  • Entry to the Library and book checkout
  • Entry to laboratories (dependant on course requirements)
  • Food service and shop purchases
  • Campus car parking facilities

To find out more about topping up your CIT SmartCard, please visit http://its.cit.ie.

Wireless Service in CIT

CIT’s wireless services can currently be accessed throughout the campus, but hotspots are located in the Bishopstown campus Canteen, Library & Nexus buildings. More details on CIT high density Wireless are available at http://its.cit.ie.
Steps to using CIT Student Wireless:
Register for Student Wireless by following the steps found on the Information Technology portal (http://its.cit.ie). You will need your student login and password and will need to accept the CIT Acceptable Usage Policy. Remember all internet activity will be logged by the college, and you will be held accountable for all usage completed under your username.

Acceptable Usage Policy

All students must adhere to the Acceptable Usage Policy in order to avail of CIT’s IT services and facilities. The full terms of the policy can be found on http://its.cit.ie/

Blackboard

CIT has an online learning system called Blackboard. This system will provide a repository for formal course documents and a storage area for work programmes, lecturer-uploaded notes, presentations and assessments, as well as assessment tools and other valuable resources. The Blackboard system is integrated with the CIT registration system, so when you register for a course or module, you are automatically enrolled in the corresponding course on Blackboard. Your lecturer has the option to use Blackboard or not. If you are in a “Blackboard class”, your lecturer will announce it, and advise how the system will be used for the class. This site is accessible at http://elearning. cit.ie and any queries on the system can be directed to elearning@cit.ie.

Web for Student / web4

Your Web for Student http://web4.cit.ie account is used for three main reasons:

1. To enrol for elective modules online. This should be done as soon as you have chosen your electives.

2. To obtain your examination results online. Your results will be available at the end of each semester.

3. To manage your account password and personalised security question for resetting passwords.

It is essential that you enrol for your electives online so that your name is included in class lists, and your exam timetables are accurate for your results to be processed. If you don not enrol for your electives, you will not be included in any of these functions.

Stay connected with daily updates from IT Services on all social media sites http://facebook.com/ITS.CIT.IE & http://twitter.com/cit_its We hope you enjoy your time in CIT and that these services enhance your experience in the college.

IT Team