Student Ombudsman

The purpose of the post of Student Ombudsman is to advise and assist students with the resolution of difficulties, complaints or grievances involving staff or services of the Institute in an informal manner.

All enquiries to the Student Ombudsman will remain confidential, except in cases of serious threat to life or property. The current Student Ombudsman is Jim Walsh who welcomes enquiries from students by:

  • T: 021 433 5880 or M: 087 229 6699
  • E:
  • Post: Jim Walsh, Student Ombudsman, Cork Institute of Technology, Bishopstown, Cork.
  • Visit: Reception desk at the Students' Union Office in the Nexus Building on the Bishopstown Campus.

The services provided by this post are complementary to a range of existing student services and the Student Ombudsman may refer relevant student issues for resolution by those services as appropriate.


  • Please CLICK HERE to download a copy of our Student Grievance Procedures