The purpose of the post of Student Ombudsman is to advise and assist students with the resolution of difficulties, complaints or grievances involving staff or services of the Institute in an informal manner.
All enquiries to the Student Ombudsman will remain confidential, except in cases of serious threat to life or property. The current Student Ombudsman is John P Murphy who welcomes enquiries from students by:
The services provided by this post are complementary to a range of existing student services and the Student Ombudsman may refer relevant student issues for resolution by those services as appropriate.
- Please CLICK HERE to download a copy of our Student Grievance Procedures