IT Support


In this section you will find a summary of the IT services here in CIT and detailed guides and how-to videos. We encourage students to regularly visit this website to keep up to date with our latest developments.

Should you have any difficulties please do not hesitate to contact our IT SupportDesk for assistance. To allow us deal with any IT Support issues you may have as quickly as possible, please provide us with as much information as possible, including:


  • Your name and Student ID number

  • myCIT Email and alternative contact details if necessary

  • Detailed description of the issues you are having 


To use the IT services in CIT, it is essential that you are properly registered as a student. You need to do this with Admissions; all of your IT accounts and services are automatically created once you are registered.


  • All new students will receive their account details on registration, along with their student card. Each new student will also receive a letter from the Web4 Office with their Web4 Password.


Many of your IT services will be accessed initially using this password, and it is advisable to change it using instructions that will be provided to you. It is critical that you register fully and keep your login details private. Without a CIT student card you will not be able to use the college’s IT services or avail of our IT support.







Our mission statement:

To deliver great IT services to all CIT students and staff.



IT Service Desk

Location: Open Access, Berkeley Centre
Phone: 021 4335050

Opening Hours:




8:30AM – 6:00PM


Services Provided:
  • Email account
  • Network account
  • CIT print station maintenance
  • Student wireless
  • Canvas
  • Web4 students (Results/Records/Modules)

cit card office

Location: Room S101, Nexus Building.
Phone: 021 4335290

Opening Hours:


9:00AM – 1:00PM
2:00PM – 4:30PM
Services Provided:
  • Issuing new ID cards
  • Replacement ID cards

These support desks are very busy so we request that all students be courteous, patient and give as much detail as possible to help us support you, including your Student ID number.